Shipping policy
Shipping Policy
Welcome to Mail and More Store! We’re committed to delivering your orders quickly, safely, and affordably. Please read through our shipping policy to understand how we handle your purchases. If you have any questions, feel free to contact us at orders@mailandmorestore.com.
Processing Times
- Order Processing: Orders are processed within 3-5 business days after payment is received.
- Custom Orders: Custom or personalized items may take additional time for processing. Details will be provided during checkout or via email.
Shipping Methods and Delivery Times
We ship to most locations worldwide. Shipping times may vary depending on your location and selected shipping method.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
- International Shipping: 7-14 business days
Delivery times are estimates and may vary due to unforeseen circumstances such as customs delays, weather conditions, or carrier issues.
Shipping Costs
- Domestic Shipping: Starts at $5.99
- International Shipping: Calculated at checkout based on destination and package weight.
Orders over $35 qualify for free shipping within United States
Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number and a link to monitor your shipment. Please allow 24-48 hours for tracking information to update.
Customs, Duties, and Taxes (International Orders)
For international orders, customers are responsible for any customs fees, duties, or taxes applied by their country. Unfortunately, we cannot predict or control these charges.
Shipping Address Policy
- Please ensure your shipping address is correct at checkout.
- We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is delayed or lost in transit:
- Contact us at orders@mailandmorestore.com.
- We’ll work with the carrier to resolve the issue.
- If the package cannot be located, we may offer a replacement or refund as appropriate.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 7 days of receiving your order.
- Provide photos of the damaged/incorrect item and packaging.
- We’ll arrange for a replacement or refund as needed.
Returns and Exchanges
For details on returns and exchanges, please refer to our [Return Policy Page]
We appreciate your business and strive to provide a seamless shopping experience. Thank you for choosing Mail and More Store
If you have any questions or need assistance, contact us at orders@mailandmorestore.com